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Frequently
Asked Questions

  • How can I access my account, view cases, make payments, or check delivery dates if you are closed?"
    Great news! All this can be done within our online My Account portal. You can access those features and more 24/7 just by logging in
  • How can I register for the My Account portal or how can I access it if I forgot my sign in or password?
    To register, all you need is your new Forever Bright Account number, visible on all invoices and statements. You can also call or email the Forever Bright team and we can setup your account for you.
  • There was an issue with a case or with a statement/invoice related to my account, how can I get help?"
    We are sorry for any inconvenience and want to rectify the situation as soon as possible. Please give us a call at 850-418-7413 or email info@foreverbrightdental.com.
  • How do I get the most recent version of your fee schedule or price list?
    Please just send an email to info@foreverbrightdental.com. We are excited for the chance to work with you!
  • I am in FL or will be traveling to FL and would like to visit the lab, can I visit the lab in-person?"
    Absolutely. Due to the recent outbreak of Covid-19 and protocols put in place to keep all employees and practices safe, we are allowing scheduled visits only. Please email info@foreverbrightdental.com for more details.
  • What are your turnaround times?
    All time are in working (in-lab) days. Crown & Bridge 7-10 Days Dentures and Partials 7-10 Days Appliances 14-20 Days
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