Frequently Asked Questions

Great news! All this can be done within our online My Account portal. You can access those features and more 24/7 just by logging in

To register, all you need is your new Forever Bright Account number, visible on all invoices and statements. You can also call or email the Forever Bright team and we can setup your account for you.

You can register at the link below:

https://foreverbrightclient.seazona.net/Login.aspx?ReturnUrl=%2f

We apologize for any inconvenience and aim to resolve issues promptly. Please call us at 850-418-7413 or email info@foreverbrightdental.com. Our support team is available 24/7 to assist you.

Please just send an email to info@foreverbrightdental.com. We are excited for the chance to work with you!

Shipping is free for accounts with over $1000 in monthly cases. For others, a one-way shipping fee is added to the monthly statement. Return shipping to your office is always free. For more details, contact us at info@foreverbrightdental.com.

Turnaround times start from the date we receive the RX. Standard cases take 10 business days, and complex cases take 13 business days. Typical times: - Repairs: Same or next day - Acrylics: 3-5 days - Cast and Valplast: 7-10 days - Crown and Bridge: 7-10 days For urgent cases, contact us at info@foreverbrightdental.com.

We accept checks and credit cards. Checks: Make payable to Forever Bright Dental Lab and send to 669 Carlton Rd, Pensacola, FL 32534. Credit cards: Pay online at https://www.foreverbrightdental.com/payments Credit Policy: Monthly open accounts are available. Invoices are sent with each case, and statements are mailed monthly. Payment is due by the 15th of the following month. A 1.5% service charge applies to unpaid balances. Accounts over 60 days past due will be converted to C.O.D. For billing inquiries, contact us at info@foreverbrightdental.com.

While many dentists still prefer traditional impression-taking methods, digital impressions have proven to be overwhelmingly preferred by dental labs and patients. Many dentists are now moving towards digital because they have enabled a shortened workflow, while increasing patient comfort.

Analog Procedure: ​1. Gather materials. May be messy and result in patient discomfort. 2. Create alginate mold. Any imperfections can cause a rejection. 3. Mail physical molds to lab. Shipping costs, time, and potential damage in the mail must be considered. 4. Wait for results. May take a few days for labs to receive, scan, and analyze. If found to be unacceptable, start again. 5. Receive feedback. Final adjustments can be made to the treatment plan. 6. Start treatment. ​Digital Procedure: 1. Scan patient. Capture digitized impressions in real-time. 2. Diagnose and educate. Treatment plans can be made chairside immediately after scanning. 3. Share scans and receive feedback. Immediate transfer via a digital portal. ​4. Start treatment. Monitor each step through the digital portal.